We turned off the constant "re-routing" pings. We stopped interrupting drivers with "optimized" changes while they were parallel parking. We learned that a bad plan executed perfectly is better than a perfect plan changed three times mid-route.
A van moving at 70mph on the highway is useless if it has to idle for 15 minutes looking for an apartment buzzer. dispatchit
If you are a customer reading this: Stop clicking "Expedite." Your patience is the greenest fuel we have. When you give us four hours instead of forty minutes, we give you reliability. That is the trade. We turned off the constant "re-routing" pings
For the last decade, the logistics world has been obsessed with a single metric: . Same-day delivery. Drone drops. 30-minute windows. A van moving at 70mph on the highway
If you are a dispatcher reading this: Stop looking at the clock. Look at the map. Look for the gaps. Look for the turn that doesn't make sense.
System Note: This post has been routed to all regional hubs. No reply necessary. Just execute.