We’ve all been there: you’re trying to have an important conversation—feedback for an employee, a heart-to-heart with a partner, or a safety warning to a teenager—and their ears might as well be sealed with concrete. How to Open Closed Ears (author: Dr. Lena Pritchard) promises a compassionate, research-backed roadmap for exactly that scenario. Does it deliver? Mostly, yes.
For example, the “Safety First” protocol (Chapter 3) teaches you to lower defensiveness by validating before you correct. Her sample scripts (“I hear you saying you feel micromanaged. That’s useful for me to know—thank you. Can I share my worry behind the check-ins?”) feel real, not robotic. how to open closed ears
⭐ 4.5/5 – Essential for managers, parents, and anyone tired of talking to a wall We’ve all been there: you’re trying to have