| Metric | Before (Manual) | After (Software) | Annual Savings | |--------|----------------|------------------|----------------| | Invoicing time (per job) | 10 min | 2 min | 200 hours = ~$5,000 | | Lost parts due to miscounts | 3% of inventory | 0.5% | $2,000 | | Missed service reminders | 40% of customers | 80% retention | $15,000 extra revenue | | | | | ~$22,000 |