Alex had used localhost as the server, but PostgreSQL was on a remote host. Worse, the firewall blocked port 5432. After opening the port and using the correct IP, the connection test succeeded.
Here’s a short, useful story that walks through the practical reality of downloading and setting up the PostgreSQL ODBC driver—something many people assume is trivial, but often isn’t. The Case of the Missing Driver postgres odbc download
Alex had downloaded the 64-bit driver, but Tableau was running in 32-bit mode on that machine. ODBC drivers are not interchangeable between bitness. Alex had used localhost as the server, but
Alex, a data analyst, needed to connect Tableau (on Windows) to a PostgreSQL database running on a Linux server. IT said, "Just use ODBC." Here’s a short, useful story that walks through
After 30 minutes of frustration, Alex found the official PostgreSQL ODBC page: https://www.postgresql.org/ftp/odbc/versions/msi/