Within an hour, he received seventeen replies.

Her response was instant: “That’s just confusing. Why isn’t it called ‘Print Document’?”

Rajesh stared at it, coffee halfway to his lips. He was the “tech guy” at BrightStar Accounting, a title he’d inherited simply for knowing that the monitor wasn’t the computer. His coworker, Linda from Payroll, had sent it.

Three thanked him. Four asked for a printed copy of the email. Nine asked where the ‘Any’ key was.