Extendicare staff rarely have time to sit at a desk for an hour. Surge Learning provides "micro-courses" that take 5 to 15 minutes to complete. A PSW can complete a module on "Handling Responsive Behaviors" on a tablet during a 15-minute break. This just-in-time learning fits the reality of shift work.
For Extendicare, which operates dozens of facilities across Canada and the United States, the challenge has always been scale. Ensuring that hundreds of facilities remain compliant with provincial or state health codes while maintaining high clinical standards is a logistical nightmare. Surge Learning offers a digital antidote to that chaos. Before the integration of modern LMS (Learning Management System) technology, Extendicare faced the same hurdles as its peers. Paper tracking was prone to error; in-person seminars were expensive to scale; and staff working rotating shifts often missed critical updates regarding infection control or falls prevention. surge learning extendicare
In the high-stakes world of long-term care, where staff turnover is high and regulatory demands are constant, traditional "death by PowerPoint" training sessions have long been a point of frustration for nurses, PSWs (Personal Support Workers), and administrators. That tide is turning. Through the adoption of —a leading continuing education and compliance management platform— Extendicare , one of North America’s largest providers of long-term care and senior living services, is rewriting the playbook on workforce development. Extendicare staff rarely have time to sit at